When your Homie is outside its standard warranty, our certified technicians still come to you with clear pricing and premium care. Nothing is done without your approval.
What the visit includes
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On-site diagnosis and safety checks
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TDS, flow-rate, and leak inspection
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Minor fixes that do not need spare parts (tightening, O-rings, calibration)
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Health report for filters and recommendations
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Clean-up and courteous handover
What is not included
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Filters, membranes, pumps, faucets, tubing, and other consumables or spare parts
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Plumbing or electrical work beyond the purifier connections
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Damage caused by misuse, third-party service, or non-Boon accessories
No-fault or no-repair cases
If the issue is due to external factors (no water supply, faulty socket, low pressure, etc.), the Visit & Diagnosis fee still applies. We will document the finding and suggest next steps.
Booking and payment
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Book via our website or customer care.
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Pay by UPI, card, or net-banking. A GST invoice is provided.
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Free reschedule up to 2 hours before your slot. Late cancellation fee ₹199.
Good to know
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If you hold an active AMC or Extended Care plan, your plan terms apply instead of these rates.
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Standard product warranty terms remain unchanged. Filters and consumables are never covered under warranty.
Purifiers
Homie Tall
Accessories
Bottles and More
Filters