Get In Touch
We’re here when you need us.
Whether it’s a question about your water, your Homie, or just a conversation — reach out the way that suits you.
How can we help?
Pick the area closest to your question and we’ll point you in the right direction.
Installation
New Homie arriving? Our team handles everything — from survey to install — at a time that works for you. Usually within 48 hours.
Schedule on WhatsAppService & Refills
Filter refills, routine maintenance, or something not quite right? WaterAI keeps us a step ahead — but we’re here if you need us.
Request serviceWarranty
Every Homie ships with a comprehensive warranty. If something needs attention, we’ll sort it — calmly and quickly.
Email usDrop us a note.
Share your details and our team will get back to you — no pressure, no spam.
To the Boon team
hello@helloboon.com
hello@helloboon.com
We respond within 24 hours
Prefer to chat?
Our water experts are on WhatsApp — get answers in real time, no waiting.
Chat on WhatsAppCommon questions
How long does installation take?
Most installations are completed within 60–90 minutes. Our team handles everything — no prep needed from your side. We’ll coordinate a window that works for you, usually within 48 hours of purchase.
What areas do you service?
We currently service Delhi NCR, including Gurugram, Noida, and surrounding areas. Expanding soon — reach out on WhatsApp to check if your location is covered.
How do I schedule a filter refill?
WaterAI monitors your filter health in real time and will alert you before a change is needed. You can also message us on WhatsApp or email hello@helloboon.com to schedule one anytime.
What does the warranty cover?
Every Boon Homie comes with a comprehensive warranty covering manufacturing defects and system components. Consumables like filters are covered under your refill plan. Full details are shared at the time of installation.
Can I pause or cancel my refill subscription?
Yes — pause anytime, cancel anytime. No lock-ins, no questions. Just reach out and we’ll handle it immediately.
What’s the best way to reach you quickly?
WhatsApp is the fastest — you’ll get a response within minutes during working hours. For detailed queries, email us at hello@helloboon.com and we’ll reply within 24 hours.